Returns Policy

Here at Noble Macmillan, we strive to make sure all our products are dispatched in the best possible condition. However, if you are not entirely satisfied with your order, you may return the products within 30 days for exchange or a full refund less the shipping costs. If in the unlikely event your product has arrived faulty in any way, please contact Customer Services immediately. 

Please package up the order securely, call the Customer Services team on +44 (0) 207 581 4178 to alert us of a return & return using a tracked or recorded delivery service to Customer Services, Noble Macmillan, 221 St John's Hill, London SW11 1TH. We are unable to exchange or refund any used or scratched product and we regret we are unable to refund the shipping costs.

All items are covered under a one year warranty from the day of receipt for any manufacturing faults.

We cannot offer an exchange or refund on personalised products. 

This policy does not affect your statutory rights.

Return address

Ship or drop off to:

Customer Services

221 St. John's Hill,


SW11 1TH

+44 (0) 20 7581 4178


Sign up now to receive 10% off your first order (excluding personalisation) and for future special offers and updates.