Here at Noble Macmillan, we strive to make sure all our products are dispatched in the best possible condition. However, if you are not entirely satisfied with your order, you may return the products within 30 days for exchange or a full refund less the shipping costs. If in the unlikely event your product has arrived faulty in any way, please contact Customer Services immediately.
Please package up the order securely, call the Customer Services team on +44 (0) 207 518 4178 to alert us of a return & return using a tracked or recorded delivery service to Customer Services, Noble Macmillan, 9 Elvaston Mews, London, SW7 5HY. We are unable to exchange or refund any used or scratched product and we regret we are unable to refund the return shipping costs.
All items are covered under a one year warranty from the day of receipt for any manufacturing faults.
We cannot offer an exchange or refund on personalised products.
This policy does not affect your statutory rights.
Ship or drop off to:
9 Elvaston Mews
+44 (0) 20 7581 4178